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Commercial Lines Claims Information

Kimbrell Insurance Group’s claims department has a full-time staff ready to handle all of your claims needs. Just fax or email a completed ACORD loss notice (below). The claim will then be assigned to an adjustor within the day. Upon confirmation of the adjustor, we will advise you of the claim number, adjustor’s name and his/her telephone number.

Please note the following pertinent information needed when completing the form:

  • Name of the insured along with the policy number
  • Current mortgage company and address information
  • Daytime phone numbers for all contacts
  • Alternate contact information in the event the insured had to relocate
  • A copy of the police/fire report if available

In the event of a claim, forward an ACORD loss notice (below) to Kimbrell Insurance Group within 24 hours of a claim. Prompt claims reporting will ensure your clients will receive adequate and immediate claims response. A claims acknowledgement will be sent to your office within 24 hours. All Workers’ Compensation claims are reported directly to the Company. Please refer to the policy for additional claims reporting information.

Fax number for claims: (800)354-3573
Email address for claims:
claims@kimbrellcompany.com

Carrier claims contact information is provided below in the event you are unable to reach a claims representative for Kimbrell for the status of a claim.

E & S Markets

  Carrier Phone Number Email Address
  American Reliable 800-245-1505  
  Aspen Specialty 617-532-7376  
  CNA (E&S) 800-215-5852  
  Century Surety 800-968-0884  
  Colony 800-577-6614 claimsreporting@colonyins.com
  Empire Auto 800-228-9283 empire.claims@zurichna.com
  Essex-Investors Und. Mag. Taxi 732-391-8806  
  General Star 800-624-5237 gstarclaims@generalstar.com
  Great American 800-584-0835  
  Hartford Steam Boiler 888-472-5677  
  ICAT 866-789-4228 clmsvcctr@outsourceimsq.com
  Markel Southwest 800-243-1782 newlosses@markelcorp.com
  Northland 800-328-5972  
  USLI 888-523-5545 Ext 440
  Western Heritage 800-873-9442 whclaims@westernheritage.com

 

 

 

 

 

 

 

 

 

Standard Markets

  Carrier Phone Number  
  CNA 877-262-2727  
  Montgomery Mutual 800-561-0178  
  St Paul Travelers 800-787-2851  
  Zurich 800-987-3373                         

 

 

 

 

Workers Compensation

  Carrier Phone Number Fax Number
  ACE 765-983-6221 765-983-6207
  AIG 800-645-2259 866-420-1404
  CNA 877-262-2727 800-953-7389
  Guard 888-639-2567 570-825-0611
  Travelers 888-487-3492 888-487-3492
  Summit                      800-971-2667                             

 

 

 

 

 

In the event of a catastrophe, Kimbrell Insurance Group has additional staff trained and available for your support, as well as immediate availability of catastophe funds.

Communication is the key to our success and satisfaction of your customer is our goal!

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©2008 Kimbrell Insurance Group   |   1300 Indian Wells Court   |   Murrells Inlet, SC 29576
Phone (800) 849-3271   |   Fax (800) 354-3573